Question 1

How does the AI CV review work?

Accepted Answer

Upload your CV and target role. Our AI scores structure, keywords, impact and ATS parsing, then delivers rewritten sections and coach-approved suggestions.

Question 2

Are coaches human?

Accepted Answer

Yes. Every coach is a certified career expert with 8+ years of hiring experience. AI powers analysis; humans lead strategy.

Question 3

Which countries do you serve?

Accepted Answer

We support English-speaking markets globally, with dedicated coaches across the UK, EU, US and APAC.

Question 4

How do you protect my data?

Accepted Answer

Uploads are encrypted at rest and in transit. Documents are GDPR-compliant and can be deleted from your dashboard at any time.

Question 5

Can I cancel my subscription?

Accepted Answer

Absolutely — cancel anytime in your dashboard. No lock-ins, no hidden fees.

Question 6

Do you offer refunds?

Accepted Answer

Yes. If a professional suite doesn't meet expectations, request a review within 14 days for a full or partial refund.

Question 7

Which payment methods are accepted?

Accepted Answer

All major cards via Stripe, plus Apple Pay, Google Pay and SEPA in supported regions.

Question 8

Is my CV shared with recruiters?

Accepted Answer

Never. Your documents are private to you and your assigned coach unless you explicitly opt in to introductions.

Answers, before you even ask.